Who We Are

Welcome to Naqsh Ghar.

Our website address is: https://naqshghar.com

Naqsh Ghar is an online store offering handcrafted home décor, paintings, planters, decorative items, and lifestyle products. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Comments

When visitors leave comments on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser information to help detect and prevent spam.

After your comment is approved, your profile picture (if linked to your email through Gravatar) may be visible publicly alongside your comment.

Media

If you upload images to our website (where applicable), please avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract such location information from uploaded images.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your login information.
  • Save your shopping cart.
  • Remember your preferences.
  • Improve website performance.
  • Analyse website traffic.
  • Enhance security.

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for your convenience. These cookies generally remain active for one year.

When you log into your account, temporary and persistent cookies may be used to maintain your session and remember your preferences. These cookies are automatically removed when you log out or expire according to your browser settings.

Embedded Content from Other Websites

Some pages on our website may include embedded content such as YouTube videos, Google Maps, Instagram posts, or other third-party content.Embedded content behaves exactly as if you visited the third-party website directly. These websites may collect data about you, use cookies, and monitor your interaction with their content according to their own privacy policies.

What Personal Information We Collect

Depending on how you use our website, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Order Details
  • Payment Information (processed securely through payment gateway providers)
  • IP Address
  • Browser Information
  • Device Information

How We Use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Deliver products.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website and customer experience.
  • Prevent fraud and unauthorised transactions.
  • Comply with legal obligations.
  • Send promotional offers and newsletters (only if you have subscribed).

Payment Information

Naqsh Ghar does not store your credit card, debit card, UPI PIN, or banking credentials. 

All online payments are processed securely through trusted third-party payment gateway providers using industry-standard encryption.

Who We Share Your Data With

We only share your information with trusted third parties when necessary, including:

  • Courier and logistics partners for order delivery.
  • Payment gateway providers for secure payment processing.
  • Email and SMS service providers for order notifications.
  • Government or legal authorities where required by applicable law.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

How Long We Retain Your Data

We retain your information only for as long as necessary to:

  • Complete your orders.
  • Provide customer support.
  • Maintain accounting records.
  • Meet legal and regulatory requirements.
  • Resolve disputes and prevent fraud.

Comments and related metadata may be retained indefinitely to help us recognise and approve future comments automatically.

Registered users can view, update, or delete their personal information through their account, except for their username where applicable.

What Rights You Have Over Your Data

You have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your account details.
  • Request deletion of your personal data where legally permitted.
  • Request a copy of the personal information we hold about you.

Certain information may be retained where required for legal, accounting, taxation, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Customer information may also be processed securely by trusted service providers including payment gateways, courier companies, and website hosting providers solely for the purpose of operating our business.

Data Security

We use appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

However, while we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage is completely secure.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

Naqsh Ghar reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Naqsh Ghar

Website: https://naqshghar.com

Email: sales@naqshghar.com

We will make every effort to respond to your enquiry as quickly as possible.